Privacy Policy

Last updated: 13 October 2026

1. Introduction

YIRWA Nursing Guidance (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your personal information when you visit https://yirwanursing.com/, contact us or book a mentoring or coaching session.

2. Contact Details

YIRWA Nursing Guidance is operated by [Insert full legal name of the individual responsible for the service].

Email: info@yirwanursing.com
Telephone: +44 (0) 7417 302257
Website: https://yirwanursing.com/

3. Personal Data We Collect

We may collect the following information:

  • Your name, email address and telephone number.
  • Information you provide through our website contact form.
  • Information submitted when booking a session through Calendly.
  • Appointment details and communications relating to our services.
  • Payment and transaction information where applicable.
  • Technical information relating to your use of our website, including cookie data where applicable.

Please avoid submitting confidential or sensitive personal information through the contact form unless it is necessary and appropriate to do so.

4. How We Use Your Personal Data

We may use your personal information to:

  • Respond to enquiries and contact requests.
  • Manage appointments and deliver mentoring or coaching services.
  • Communicate with you about bookings and changes to appointments.
  • Process payments and maintain business records where applicable.
  • Maintain the security and functionality of our website.
  • Comply with applicable legal obligations.

5. Lawful Basis for Processing

We process personal data under the lawful basis applicable to each purpose, which may include:

  • Contract: to provide services you have booked or to take steps at your request before entering into a contract.
  • Legitimate interests: to manage enquiries and operate our services, where these interests do not override your rights.
  • Legal obligation: where processing is necessary to comply with the law.
  • Consent: where you have given consent for a specific purpose, such as certain marketing activities or non-essential cookies.

Where special category personal data is processed, an additional lawful condition will be identified where required.

6. Calendly and Third-Party Services

Our website uses an embedded Calendly booking interface to allow visitors to schedule appointments.

When you use Calendly, your personal information may be processed by Calendly in accordance with its own privacy policy.

The information collected may include your name, email address, appointment details and information you provide during booking.

You can read Calendly’s Privacy Policy here:

https://calendly.com/privacy

We may also use third-party providers for website hosting, email communications and payment processing where applicable.

7. Sharing Your Information

We do not sell your personal data.

We may share personal information with service providers where necessary to operate our website, manage bookings, process payments or comply with legal obligations.

Where personal data is transferred outside the United Kingdom, appropriate safeguards will be used where required by applicable data protection law.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing services, maintaining relevant records and complying with legal obligations.

Specific retention periods depend on the type of information and the applicable legal requirements.

9. Your Rights

Under applicable data protection law, you may have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request erasure of your personal data.
  • Request restriction of processing.
  • Object to certain processing activities.
  • Request the transfer of your personal data.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at info@yirwanursing.com.

You can find more information at https://ico.org.uk/.

10. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of electronic transmission or storage is completely secure.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.