Last updated: 13 October 2026

1. Introduction

These Terms and Conditions govern the use of the YIRWA Nursing Guidance website, https://yirwanursing.com/, and the mentoring and coaching services offered through it.

YIRWA Nursing Guidance is operated by [Insert full legal name of the individual responsible for the service].

By using this website or booking a service, you agree to these Terms and Conditions.

2. Our Services

YIRWA Nursing Guidance provides mentoring and coaching services designed to support professional development.

Our services may include [Insert a description of the services offered].

The format, duration, scope and price of each service will be communicated before a booking is confirmed.

Our services are intended for mentoring, coaching and professional development. Unless expressly stated otherwise, they do not constitute medical treatment, psychological therapy, legal advice or financial advice.

We do not guarantee specific professional, employment or personal outcomes.

3. Bookings

Appointments may be booked through the Calendly booking interface available on our website.

You agree to provide accurate and complete information when making a booking.

Appointments are subject to availability and confirmation.

Any additional booking requirements will be communicated before the appointment is confirmed.

4. Prices and Payments

The applicable price will be displayed or communicated before you commit to a booking.

Payment must be made using the payment method and within the timeframe specified during the booking process.

[Insert accepted payment methods and explain when and how payment is collected.]

Where payments are processed by a third-party provider, the provider’s applicable terms may also apply.

Any additional charges will be communicated before the booking is confirmed.

5. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact info@yirwanursing.com or use the booking management options provided.

The following policy applies:

• Cancellation notice: [Insert required notice period].
• Rescheduling: [Insert rescheduling conditions].
• Refunds: [Insert refund policy].
• Late arrivals and missed appointments: [Insert applicable conditions].

Any cancellation fees or restrictions will be communicated before you book.

Nothing in these Terms and Conditions limits your statutory consumer rights.

Where a service is booked online, statutory cancellation rights may apply. Depending on the circumstances, a consumer may have a 14-day cancellation period under applicable consumer law.

If you request that a service begins during this period, additional requirements may apply. Any request for early commencement, acknowledgement of potential payment obligations or applicable exception will be handled in accordance with the law.

6. Client Responsibilities

Clients agree to:

• Provide accurate information relevant to the service.
• Attend appointments on time.
• Communicate respectfully and professionally.
• Respect the confidentiality and privacy of others.
• Use materials provided during sessions only as permitted.

We may discontinue a session or refuse future bookings where conduct is abusive, threatening or inappropriate, subject to applicable law and any refund obligations.

7. Confidentiality

We handle personal information in accordance with our Privacy Policy and applicable data protection law.

Information shared during sessions will be treated appropriately and will not be disclosed to third parties except where authorised, required by law or otherwise permitted by applicable law.

Electronic communications and online services cannot be guaranteed to be completely secure.

8. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, branding, documents and original materials, belongs to YIRWA Nursing Guidance or is used with permission.

You may use website content for personal, non-commercial purposes.

You must not reproduce, distribute, modify or commercially exploit our materials without prior written permission, except where permitted by law.

9. Website Use

You agree not to misuse this website, attempt to gain unauthorised access to its systems or interfere with its operation.

We may update, suspend or remove website content where reasonably necessary.

We aim to keep the information on this website accurate and up to date but do not guarantee that all content will always be complete or error-free.

10. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.

Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Your statutory consumer rights remain unaffected.

Subject to the above, we are not responsible for losses arising from circumstances beyond our reasonable control.

11. Third-Party Services

Our website may use third-party services, including Calendly, to facilitate appointment bookings.

These services are operated by independent providers and may be subject to their own terms and policies.

We are not responsible for third-party services to the extent permitted by law.

12. Privacy

Personal information collected through our website and services is handled in accordance with our Privacy Policy.

Please read our Privacy Policy for further information about how your personal information is collected, used and protected.

13. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will be published on this page with an updated revision date. Changes will not remove statutory rights applicable to existing bookings or contracts.

14. Governing Law

These Terms and Conditions are governed by the laws of [Insert applicable jurisdiction].

Nothing in this section deprives consumers of any mandatory protections available under the law applicable to them.